Republic, Dead Poets Society and One Flew Over the Cuckoos Nest free essay sample

This paper talks about and thinks about Platos Republic, Dead Poets Society and One Flew Over the Cuckoos Nest, with an attention on the messages they give out. The accompanying paper inspects how motion pictures can be significantly more informational than all the more clearly genuine types of training since they enclose their messages by semantic writings that are simpler for us to perceive and comprehend. Platos Republic, Dead Poets Society and One Flew Over the Cuckoos Nest each disclose to us something about the regularly unsafe (and here and there non-existent) balance between singular rights and wants and the congruity required by society to look after association. It is more courageous, in spite of the fact that from multiple points of view progressively troublesome, to continue attempting to change society for a considerable length of time to comprehend that the battle must be proceeded for quite a long time after year than to give up. The trouble of the battle over the long haul is likewise the message of One Flew Over the Cuckoos Nest. We will compose a custom exposition test on Republic, Dead Poets Society and One Flew Over the Cuckoos Nest or then again any comparable theme explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page These prisoners, in contrast to the understudies, are not in the primary redden of youth. They comprehend that life is a progression of a similar fight battled about and over, and that the individuals who come nearest to winning on at any rate an individual level are those ready to lose conflicts and afterward to come back to battle once more. To the degree that the divine beings have enabled us to be savvy, Plato and Socrates would have let us know, we should utilize it to find the idea of the common and social universes. In any case, we should keep consistently with us like a psychological Praetorian watchman a steady update that we are constrained in what we can and do know. Plato and Socrates as well, in spite of his adversaries allegations of irreverence realized that the astute individual is the genuinely modest individual, acquiescing omniscience, similar to power, to the divine beings alone even as the person strains to see the world past the cavern, and afterward to go forward to do whatever is humanly conceivable.

Loss Of Innocence In Catcher In The free essay sample

The Perks of Being a Humanities Major

The Perks of Being a Humanities Major Read Read Read Read Read Read Write Such is the life of a HASS major. There are readings with short names, like “Racisms,” and readings with incomprehensible names, like “Intersectionality and the Ethics of Transnational Surrogacy.” There are readings on the history of education methods and policies that make me both happy and sad. For every excellent teacher and idea, there is a way to fail. There are readings that illuminate everyday subjects in an entirely new light. The question then is, “Why didn’t I think of it that way before?” Sometimes it’s also, “Did I ever need to?” This semester, I am taking two philosophy classes, though entirely by chance. I’m certainly not a Philosophy (Course 24) major, but so far the experience has strained my brain in wonderfully new ways. Or old ones, considering that the readings activate primarily my math-proof neurons. I had not previously encountered texts that I could not decipher. Now I may not fully comprehend a large portion of an assignment. Professors who interpret it later in class amaze me. My favorite readings are those that resemble mathematical proofs or provide “scientific” evidence. The proofs employ the same mechanisms that mathematicians use. Except the proofs are about, say, the non-existence of “races.” All kinds of logic methods can transform social ideas into precise concepts that can be discussed, disproven, or altered. Then to be discussed, disproven, or altered by another philosopher, who quotes his predecessors extensively, mostly to disagree. Many sentences begin with “I will argue” or “I will examine.” Quite different from math class, where we were taught not to use the personal pronoun “I” in proofs. After hours of absorbing the style of featured authors, I begin to repeat their words or divide my experiences into distinct categories. Quoting articles about intersectionality does not make me the life of the party. One other class I’m taking is about Economics, a subject which I’m clueless about beyond the popular narratives of public figures. The class is 17.309 Science, Technology, and Public Policy, arguably the most useful Political Science class offered at a tech school. We’ll have guest lectures by MIT speakers who have influenced the class topics in profound ways. I enjoy my assignments, though their format is shocking after a year at MIT. It’s odd not to pset here. Nor have weekly deadlines. Instead, every day, I have new readings on new subjects. “Essay season” replaces “midterm season.” Instead of a weekly/monthly spike in deadlines, I get a continuous flow of work. The con of such a lifestyle at MIT is loneliness. I am the only humanities major on my floor, and the only sophomore in my department. I don’t take classes alongside similarly involved people, and thus don’t often get to challenge my thoughts and misconceptions. For most students, the humanities courses are secondary to their technical requirements. I had to scour the course catalog multiple times to select my five classes. And I can’t imagine what will happen to my schedule next year, when I will have exhausted all relevant choices. MIT doesn’t offer many options for its purely HASS majors, and cross-registration is limited to 24 units (~ two classes). I can’t utter common phrases like, “I’m taking 3-4 technicals and a HASS.” I’m taking four HASSes and no technicals. I don’t discuss my classes in terms of numbers, and have to instead pronounce lengthy names (try “Science, Technology, and Public Policy”). I don’t get to turn in psets or participate in pset parties or do other pset-related activities. But there are pros to being a HASS major at MIT as well (and there are quite surprisingly 19 different HASS majors!). I enjoy my work and can still engage in conversations with my friends about the topics covered, albeit informally. My HASSes are “technical” and engaging for the brain. Most of them are offered by several departments, and so I get a variety of perspectives. I also get the resources of a small department. Poli Sci has 30-ish faculty members for 10-ish students. The picture of every undergrad goes on the departmental wall. All of us can fit into one room for weekly socials. We have 24/7 access to a tiny kitchen with a coffee machine and a fancy tea selection. I have priority to get into the oversubscribed Course 17  (Political Science) offerings. I get surprised looks from people when I tell them my major. Admittedly, it does feel a bit special. So there’s that for now. The summary of three Course 17 weeks. I will write more about my classes and activities when those get settled. For now, the MIT world is still awhirl with all kinds of fairs: for global opportunities, sophomore experiences, and careers. Student organizations hold open houses to lure new members with food and performances. We are still only getting a taste of academics, though midterm/essay season is slowly creeping close. Tomorrow, I will submit my first essay draft (which I haven’t started in lieu of this post). The freshmen will have their first 8.01 exam, my ever-favorite midterm experience. The leftover rollercoaster timber has been completely swept away from the East Campus courtyard by students eager to build new things. The careless waste of time from Orientation days is no longer possible. Once again laundry is becoming an ordeal. Life is back on the MIT track. Post Tagged #Course 17 - Political Science #Course 24-1 - Philosophy

Feminism Of The Story Of An Hour By Kate Chopin Essay

Ideas of Feminism in Kate Chopin’s Works In the nineteenth century female authors began to challenge the role women played in society in their works, one of the most notable authors being Kate Chopin. Although Chopin did not declare herself a feminist or a suffragist, her novel The Awakening, and many of her short stories reflect emerging ideas of feminism. Many of her protagonists are strong women who reject the typical role of a woman during the time period. Her stories tend to focus on women discovering their identity and revolt against social norms. Chopin’s words give a voice to women struggling to find an identity not tied to a man. In Kate Chopin’s Story of an Hour, both ideas of feminism and ideas going against modern feminism are found within the text. The main character is known primarily as Mrs. Mallard, and she is described as weak, because of her heart condition which results in her sister breaking the news of her husband’s death lightly , in fear of her heart not being able to take the news. Mrs. Mallard’s description of being fragile is word that doesn’t go along with ideas of feminism, which supports the theory of Chopin not being a hardcore feminist author. Upon hearing the news, Mrs. Mallard is grief-stricken, and locks herself in her room to come to terms with her husband’s death. However, she begins to feel liberated by Mr. Mallard’s death. This shows how women felt obligated to get married as their role and life, and began to feel trappedShow MoreRelatedLeo Haines. Professor Capozzi. Research Paper. April 29,1518 Words   |  7 PagesApril 29, 2017 Kate Chopin Kate Chopin was a famous author of short stories and articles. Kate was born on February 8, 1850, in St. Louis Missouri, and she grew up speaking English and French. After her husband has passed in 1882, and that is when her writing career launched. In most of her novels and stories her characters are bilingual, also known as fluent in two languages. Kate Chopin using the theme of feminism in her stories, â€Å"The Awakening†, â€Å"The Storm†, and â€Å"The Story of an Hour,† where sheRead MoreKate Chopin: A Woman Ahead of Her Time Essay1390 Words   |  6 Pages Kate Chopin a Woman Ahead of Time In the 1800s married women had to submit to their husbands. Woman who got married had no voice with law. This meant their husbands would have to take legal action for them. Wives did not have any rights to their own property, and they would not have right to wages they earn. But these started to change through feminist women who raised their voice against men. Even though the feminist movement started in the 1960s, there were women ahead of this time thatRead MoreAn Examination Of How Kate Chopin s Work1298 Words   |  6 PagesENGL 1102 – Comp/Lit Essay 2 (Mulry) Sellers, James R – 920022413 Due Date: April 20, 2015 An Examination of How Kate Chopin’s Works Taken Together Contribute to our Understanding of Her Time and the Place of Women in Society Looking at themes present in his short stories and novels, Kate Chopin presents examples of female strength and an assertive rebellion to the social norms during the late 1800s. By seeking to transparently and boldly portray the risquà © behavior of her lead characters, whichRead MoreThe Storm And The Story Of An Hour Comparison Essay847 Words   |  4 Pagesâ€Å"The Story of an Hour† Katherine O’Flaherty was born in St.Louis, Missouri on February 8,1850. Katherine was considered one of the first 20th century feminist authors. Katherine evolved most of her work as being an American novelist and a short story writer, also a feminist literary movement artist. When her husband died was really a profound writer. By the age of 49 Flaherty was best known for her novel (The Awakening) also a feminine role book. In 1894 she wrote a short story (The Story of anRead MoreKate Chopins The Story of an Hour and Desiress Baby1024 Words   |  5 PagesEscape to Feminism Feminism appears in many different types of medias around the world. Some of the first beginnings of feminism appeared in literature. A feminist writers work often portrays women as very strong and independent. Kate Chopin reveals her feminism throughout most of her works. In two of her works, â€Å"The Story of an Hour† and â€Å"Dà ©sirà ©e’s Baby†, feminism is expressed through journey two women take to escape to freedom from unsatisfying marriages. Neither of the husbands in eitherRead MoreThe Feminist Message : Edith Wharton, Sojourner Truth, And Kate Chopin1184 Words   |  5 Pagesto offer in the world of literature through their ideals of Feminism. Three authors who supported the Feminist message are Edith Wharton, Sojourner Truth, and Kate Chopin. In â€Å"April Showers†, Wharton exhibits the oppressive nature of males and their input on triumphant women. In Truth’s speech â€Å"Speech to the American Equal Rights Association†, she reveals the deep split between men and women economically. In â€Å"The Story of an Hour†, Chopin tells of a woman who was being oppressed in her marriage.Read MoreThe Story Of An Hour By Kate Chopin886 Words   |  4 Pages In Kate Chopin â€Å"The Story of an Hour†, the reader is presented with the theme of prohibited independence. In Kate Chopin â€Å"The Storm†, the scenery in this story builds the perfect atmosphere for an adulterous affair. The importance of these stories is to understand the era they occurred. Kate Chopin wrote stories with exceptional openness about sexual desires. In â€Å"The Storm†, a short story written by Kate Chopin in a time when women were expected to act a certain way and sexual cravings was consideredRead MoreAn Analysis Of Kate Chopin s Chopin 1690 Words   |  7 PagesKate Chopin was a famous American author of many short stories and novels. Chopin is now considered to have been a predecessor of the feminist movement and a leader of the feminist authors of the late 19th and early 20th centuries. Kate Chopin lived a rather traditional life as a housewife until her husband’s untimely death, which significantly changed the course of her li fe. Chopin s career as a writer actually began when she started facing financial struggles due to the death of her husband. Chopin’sRead MoreThe Awakening Historicism Analysis968 Words   |  4 PagesA New Historicism Analysis of The Awakening Kate Chopin’s The Awakening is a story written in the late 19th century about a woman named Edna becoming independent and finding herself in a time when women had little to no rights and people saw them as the property of their husband. This is a new historicism literary criticism, analyzing how what was going on in the time period influenced this novel. Racism, sexism, and feminism were all going on at this time and therefore influenced it greatly. DuringRead MoreKate Chopin s An Hour, And Tillie Olsen s `` The Yellow Wallpaper ``1150 Words   |  5 PagesThis paper will not be able to cover the complexity of feminism as a whole since it has become a very broad subject. In addition, feminism has also been a heavily debated issue that has been around for numerous years. The argument of feminism is that women are, and always have been throughout history, treated differently than men by society. Therefore, women are being stripped down of opportunities to their benefit economically, socially, politically, culturally, and several more ways. This essay

The Soviet Union And The Cold War - 1693 Words

The United States and the Soviet Union, allies during the Second World War, became adversaries during the Cold War. The conflict between the communist and the capitalist ideologies was the main cause for starting the Cold War. The Soviet Union had a different idea on how they wanted to run their country. The Soviet Union want to run their country as a communist country, which a communist country is ruled by one dictator who is calling the shots and they put the needs of the country before the needs of personal human rights. The Western powers want to have worldwide run as a capitalist country. A capitalist country values their freedom before they value the country needs. The capitalist also fears a communist country. With the post-World War II, Ideology was a major battle and struggle that went virtually with every issue with the World War II. The Cold War was mostly fought over concepts and ideologies as it was also a military battle. With the Eastern and Western were made by the beginning of the nuclear arms race in 1945 and it makes it complicated for the superpower relations. With the results from the World War II, the USSR wanted to exploit the superpowers. This happens with the United States, Europe, Asia, and the Middle East. â€Å"The simple economic displacements were convincing many populations that embraced their political-economic systems (Arnold, pg. xiii)†. During World War II, the Western Powers and USSR were able to put their ideological differences to the sideShow MoreRelatedThe Cold War And The Soviet Union973 Words   |  4 PagesThe Cold War was a state of economic, diplomatic, and ideological discord among nations without armed conflict. The Cold War was between the United States and the USSR because these were the two major powers after WWII. Basically, the Cold War was a series of proxy wars that had taken place back in time involving surrounding countries. One of the main causes for Cold War was that the Soviet Union was spreading communism and the United States didn’t like that so they were trying to contain communismRead MoreThe Cold War And The Soviet Union1233 Words   |  5 PagesThe Cold War is unique among war’s to be not a war between states, but a war between ideologies. The United States and other allies defend social democracy capitalism, as the pinnacle of freedom and equality; and the Soviet Union though communism was the pinnacle of equality. These ideologies manifested themselves through the superpowers, which caused the conflict between them. Both the United States, and the Soviet Union are to blame for the outbreak of the Cold War. The United State’s missionRead MoreThe Cold War And The Soviet Union16 97 Words   |  7 PagesThe Cold War, in fact didn’t take place in the winter season, but was just as dangerously cold and unwelcoming, as it focused on two contrasting powers: the U.S. and the Soviet Union. After World War 2, the Cold War influenced capitalist U.S. and communist Soviet Union to engage in disagreements causing many disputes having to use military, economic and humanitarian aid. With different goals, the contrasting powers prove through the Marshall Plan, the Cuban Missile Crisis, and SALT that communismRead MoreThe Cold War And Soviet Union840 Words   |  4 PagesThere are many theories and opinions of how the cold war started. Some believe that the cold war was the result of the belligerence of Joseph Stalin and the insecurity it caused in the United States and the West. Others believe the primary responsibility for the cold war derives from the hardline policies of the United States. (Viewpoints Article: the Soviet Union Start the Cold War) I believe The Cold War was triggered by the theory of two superpower countries in a race for dominance in the worldRead MoreCold War And The Soviet Union859 Words   |  4 PagesAMS2270 Cold War This essay will discuss about cold war, including the background, beginning, progress and ending. As we know, cold war is a struggle between U.S. with NATO and Soviet Union with WTO from 1947 to 1991. It is a significant event in history, and it influence the almost all of world, it directly lead to the radical change of eastern Europe and the breakup of the USSR. In 1946 February, George.F.Kennan wrote a â€Å"Long Telegram†, it clearly said the strategy of containing Soviets and itRead MoreThe Cold War On The Soviet Union1230 Words   |  5 PagesThe Cold War’s effect on the Soviet Union Shortly after the World War 2 ended, the United States and its North Atlantic Treaty Organization allies entered the cold war with the Soviet Union. Germany was divided in half and later, the Berlin Wall was constructed as a physical boundary between the Soviet controlled East Germany and NATO controlled West Germany. This standoff continued until the Soviet Union dissolved in 1991. The cold war had a huge influence on the world stage, but also had a majorRead MoreThe Cold War And The Soviet Union1391 Words   |  6 Pageswake of World War II as the decades-long force of Germany’s reign came to its conclusion, an extensive repositioning of authority among the world’s top powers began. The war wielded devastating consequences for most countries involved and effectively diminished the dominance Britain and France once employed across the globe. Out of this devastation rose the two new dominating forces of the world who were triumphant in the aftermath of the war: the U nited States and the Soviet Union. The United StatesRead MoreThe Cold War And The Soviet Union Essay965 Words   |  4 PagesThe Cold War was a period in world history marked with increased tensions primarily between the United States and the Soviet Union. Both countries desired to expand their ideologies across the globe, the U.S. urging capitalism and democratic elections and the Soviets promoting communism. After the allies had obtained victory in World War II, the Yalta Conference was held. Joseph Stalin, the leader of the Soviet Union, wanted to expand his sphere of influence into Eastern Europe and demanded thatRead MoreThe Cold War And The Soviet Union1343 Words   |  6 PagesAbstract: As one of the most important events in 20th century, the Cold War had a very deep influence for the human-being civilization and it changed the world structure . The United States and the Soviet Union ,the two poles, became enemies from friends after the World War II. They adopt hostile attitude towards each other and criticized the the opponents’ social systems. To find out who provoked the Cold War, the US, the Soviet Union, the United Kingdoms ,Roosevelt, Truman ,Stalin, and ChurchillRead MoreThe Soviet Union Of The Cold War1745 Words   |  7 Pages During the era of the Cold War, starting in 1947 and definitively ending in 1991, the United States and the Soviet Union faced off in conflicts with each other through smaller states. The United States and Soviet Union faced off to see who could spread their ideology the most in Europe. The Soviet Union used force and supported coups to spread communism while the United States installed democratic governments as a way to counter communism in Eastern Europe. These small conflicts that the two superpowers

Synopsis of a Phrase You Don’t Know What You Have Until It’s Gone Free Essays

â€Å"You don’t know what you have until it’s gone† Like an old saying â€Å"You don’t know what you have until it’s gone†. For some people these are just words, but for others it’s really more a life changing phrase. To me this phrase are more than just words. We will write a custom essay sample on Synopsis of a Phrase: You Don’t Know What You Have Until It’s Gone or any similar topic only for you Order Now I question myself every time I see or hear about mother’s abandoning their children’s. I really can’t understand what come across their minds to make a life changing decision. Every woman who has the blessing of having children’s should be grateful, because not every woman has the glory of giving birth. I can’t comprehend leaving behind a part of you like if it didn’t exist, that is just outrages. But then again life in some way or somehow it comes back and haunts you, it’s all about karma. This is where the old saying of â€Å"You don’t know what you have until it’s gone†, kicks in then it’s too late to try to regain what you had back then. As I grew up as a teenager I always had in mind that I wanted to have a boy first and then a girl as my own children. Well, God heard my wishes and made them true, but not knowing that later on in my life I was going to wish that I hadn’t made that petition. I had my son at age 17 and my daughter at age 19, years passed by and simply no more pregnancies came along. I was divested as well as my husband we wanted to have more family. Apparently it just wasn’t going to happen I was diagnosed with PCOS (Polycystic Ovarian Syndrome). The possibilities of getting pregnant were between 2% to 5% which let’s be honest, â€Å"Not enough†. Pretty much I become infertile, but I had set my mind if these are Gods wish let them be. I was already so grateful in having my two kids. I’m not going lie I still had that wish of becoming mother again back in mind. I have a sister who had a beautiful daughter two years ago. I was hoping for my sister to change for good, since she was more into going out with friends, boyfriends, and anything relate to being irresponsible. The first year seemed to be okay even though she still went out. In the beginning of the second year she started to complain about having her daughter. She would say, â€Å"I wish I have never had you†. How can she possibly say this, she is only an â€Å"innocent little girl† who didn’t ask to be brought to this world. I spoke to my mother about this situation. I simply couldn’t let this go on. My mother said, â€Å"I will not let this happen again†. My mother did actually speak to my sister, she obviously didn’t like that so she called me up and said, â€Å"I’m leaving the house and I’m giving the baby away to someone†. I said â€Å"No you are not†! Give her to me, I said. My sister answers back by saying, â€Å"Well, come for her now or I will give her away†. So I eagerly left to my mother’s house. I had to tell my sister, that I hope you never ever regret what you are doing. This is when I brought up the old saying, â€Å"You don’t know what you have until it’s gone†. Some day you will be begging for the forgiveness of your daughter and this is when you will realize that what you did was wrong and it will be to late. At the end I tried to understand why she took this decision. What was going thru her mind? I just can come with an answer. I’ve tried every possible method of getting pregnant and here she comes and leaves her daughter like nothing as if she never carried her in her stomach for 9 months. By the way I was present in the baby’s birth. It was wonderful reliving the moment when I gave birth to my children. Now I’m going thru the moment of seeing my niece being abandoned by her insensitive mother. This really breaks my heart by seeing my little niece looking for her mother and not finding her. To me this kind of people should not have the blessing of being a mother, if in some way you can call them mothers. While other women try and wish they could be mothers. We should have more conscious in what we do and the consequence that later in life will bring us. We should treasure what we currently have and not wait until it’s too late to realize what slip away from our hands. Life is to short to make wrong decisions. How to cite Synopsis of a Phrase: You Don’t Know What You Have Until It’s Gone, Papers

Zappos Case Study Operations Management

Abstract Zappos.com is the largest online shoe retailer in America and it is owned by Amazon.com. The company is based in Henderson, Nevada. It was founded in 1999 by Nick Swinmurn. 1n 2009, the company was acquired by Amazon. Tony Hsier is the current CEO.Advertising We will write a custom term paper sample on Zappos Case Study: Operations Management specifically for you for only $16.05 $11/page Learn More Zappos mission is â€Å"to provide the best customer service possible†. Its core values are captured by what it refers to as the â€Å"ten Commandments†, which employees are supposed to study, internalize, and practice. The company believes that the right corporate culture is the foundation of exceptional customer service. Zappos is a rapidly growing company that is also profitable. It has made a significant contribution to Amazon’s profitability. Since 2005, Amazon had been toying with the idea of starting an online retailer of s hoes and that is why it started endless.com. The company, however, decided to acquire Zappos. The decision to acquire Zappos was an inspired one because growth prospects are exceptionally bright under the leadership of Tony Hsier. Zappos is a reputable company to work for. It was listed among the top companies that treat employees well. The company does not only treat employees well, it also it also compensates them handsomely. Employees are trained under a program of continuous self improvement and handed countless other challenges that are motivating. Zappos is involved in number of activities aimed at protecting the environment. The company also provides direct job opportunities to almost 2000 employees and indirectly to hundreds. This is good for the American economy. When many companies in the US are outsourcing jobs to India, zappos has made the conscious decision to locate its call centre in United States. The company was not hugely affected by the 2007 financial crisis, but it had to offload 5% of its workers at some point. Looking at its revenue figures, Zappos growth has been impressive. This has been due to its commitment to exceptional customer service. Future prospects for the company are significant because it is now a trusted brand. Secondly, almost all of its first customer buyers make repeat purchases. As long Zappos maintain its excellent and innovative customer service, it will continue to gain more market share. Organization and continuity Operational process A company such as Zappos that ships shoes and other accessories to clients once they buy online requires considerable operational processes to be reliable (DiJulius, 2008). For activities to be performed in a standard way, there is a need for operational processes and procedures. Common activities in a firm can be accomplished in several ways, but there that single way that is both cheap and efficient. Documenting operational processes help a firm avoid failures and other costly mistak es.Advertising Looking for term paper on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Training new employees includes educating them on operational processes. Most firms do not provide formal training as such, but new employees are put under more experienced workers to mentor and transfer the required knowledge on operational processes and procedures (DiJulius, 2008). Operational processes are essentially documented best practices that have been adapted from elsewhere or developed in-house. Operations are harmonized by integrating processes and people to drive reliability and improve capacity. When Zappos was incorporated, it faced a number of operational challenges in their quest to ensure that they ship products to their customers successfully (Laseter Rabinovich, 2012). To deal with the problems, Zappos adopted a highly sophisticated computer system called Genghis. Gengis manages the operations of the company. It m anages the following key areas of operations: order entry, warehouse management, e-commerce system, and inventory (Zappos.com). If a customer wants a certain size of a particular shoe, he can be able to check its availability and the total number of shoes in the store of that size and their colors. The system also reminds employees to call back customers and also coordinates reboot system of the warehouse. The management gets reports on profit contribution of selling a certain product in their online store. This way, the management can be able to assess whether it’s profitable to sell a certain product or not before stocking. Management style Management style refers to ways decisions are made in an organization and relating to subordinates. Management styles can be autocratic, paternalistic, or democratic. According to management experts, management style should be adapted to fit the prevailing circumstances. In a modern organization, democratic management style has been foun d to give the best results. Democratic or participative management style is suitable for employee motivation because they feel appreciated and part of the organization. They also feel that they own the final decision reached, and this inspires them to cooperate towards the realization of what has been decided. This type of management style is best when working as a team. It is the best where quality of what will be produced is more essential than speed.Advertising We will write a custom term paper sample on Zappos Case Study: Operations Management specifically for you for only $16.05 $11/page Learn More Tony Hsier has distinguished himself as a great manager. He realized that Zappos needed to offer a excellent service stay ahead of the competition. Towards that end, he developed a work environment where employees work as a team all committed to offering delightful service to customers. One of the decisions Tony, together with his employees, made at Zapp os was to adopt casual dressing style (DiJulius, 2008). Also, during the early days of the company, the whole team collectively developed organizational culture and key values. One of the reasons that have made Zappos a dominant company is the management style of its CEO, Tony Hsier. The vision of the CEO was to make a successful company that, despite size, could still offer customers exceptional service. That is why the company invests so much on training new employees. New hires on training is given full salary and a $2000 for those who wish to opt out. Employee involvement which contributed to their growth over the years According Tony, zappos is a company that is committed to delivering happiness to all the stakeholders (Hsieh, 2011). He is focused on making customers happy. This singular focus on the customer’s happiness is largely responsible for the company enormous success. It is also from this focus that informs its corporate culture. Tony Hsier believes that when a company is able to attract talented people who also enjoy their work, it is possible to offer exceptional service and develop a strong brand in the process (Hsieh, 2011). The people who are recruited by the company is committed to offering delightful service to customers. New Employees, who feel that they cannot cope, or lack sufficient motivation to work there, are encouraged to leave the company and are given a $2000 reward (Zappos.com). During interviews, employees are sometimes asked to rate their weirdness on a scale of 10. Interviewers sometimes push job applicants to extreme situations so that they can gauge their reactions when under pressure (Laseter Rabinovich, 2012). During the early days of the company, workers would stay late into the night to socialize. The goal was to create an organization where everyone is friendly. A test of innovation is given to prospective employees. Innovation is critical to the company, and it is indeed its hallmark, since it was founded. It is now even more urgent because of emerging vendors who have copied Zappos strategy and business models. Zappos, therefore, has been able to reach this far by relying on the employee’s innovativeness and commitment to excellent service.Advertising Looking for term paper on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Companies may be large, but it is real people that can give individual customers enjoyable and memorable service that they are able to identify with. Eighty per cent of all Zappos customers are repeat customers. They come back, again and again, due to the great service they get from employees. Therefore, by committing themselves to making customers happy, they have made Zappos the excellent company it is. Marketing practices Marketing is a crucial aspect of any business. Proper marketing involves not only physical goods but also puts into consideration services surrounding those goods. Proper marketing requires proper understanding of the key factors that would enable a business get customers and keep them. Keeping customers is as important as getting them. This is essential getting a new customer is more expensive than keeping an existing one. Zappos is aware of what customers are looking for when they go online to shop. According to Tony, they are not only looking for a pair of sh oes, but also after a pleasant buying experience. That experience can only be achieved by integrating personalized service and excellent operations management. Good marketing practices include the following: developing a marketing plan, budget, securing necessary resources and; lastly, establishing metrics to assess the impact of marketing on business (Laseter Rabinovich, 2012). Zappos relies on, among other things, word of mouth marketing. This strategy has worked because stories of their superior customer service abound, and this drives customers to their website to make purchases. This has propelled the store to number one online shoe retailer. Zappos strategy and motto is â€Å"customers are kings†. The company, therefore, goes out of its way to meet customer needs and ingratiate itself to buyers to retain their loyalty. Service helps Zappos standout from the crowd and differentiates itself. Although their shoes are not necessarily cheaper than what their competitors are offering, their efficiency, free shipping, and 365 day return policy is particularly attractive to prospective customers. Zappos also incorporates hiring in its marketing strategy. The only people given the job are those whose personality fits the work culture at Zappos. Together with the four Ps of marketing, customer service complements marketing efforts and it’s what brings all the difference. Area of focus they manage their operation under Zappos, like other companies, is a complex organization. It has been able to grow at such a rate by adopting the right strategies in areas such as marketing, supply chain management, proper operational planning, good management, employing innovative human resource management, and making customers the central focus of all operations. However, Zappos is totally committed to providing customers a excellent service. For instance, the company has adopted the following strategies to provide customers with a great service: Call centre employe es do not follow a preset script in dealing with customers queries. Zappos requires them use as much time as may be required to solve customers’ problem or make a positive impression. Employees are allowed to send customers gifts and later bill the company. According to Tony Hsier, the company does not have a policy of dealing with customers (Hsieh, 2011). Employees are expected to make a decision based on the circumstances of their interactions with the client. The only guide an employee has is that they should offer outstanding service to the client. All goods are shipped to customers free, and customers can return the products, if they are not happy, at the cost of the company. Customers are provided with a 365 days warranty. This allows customers to return faulty items. The corporate culture and commandments are developed around the need for make customers happy. Tony elaborated more on Zappos philosophy of making customers in his recent book. What he has emphasized is th e need to serve customers well and make them happy. That has been Tony’s vision for the company since incorporation of Zappos (Hsieh, 2011). Amazon attempt to acquire the company in 2005 was rejected because the CEO felt that the company would lose its unique culture. As noted elsewhere in this paper, Genghis system was adopted to make it easier for customers to shop at Zappos. How Zappos improved market share/Profits Zappos was a pioneer online shoe retailer. Nick got the idea of starting an online shoe retailer after unsuccessfully trying to purchase a pair of shoes in his hometown (Hsieh, 2011). In 2001, Zappos posted 1.6million dollars in revenue. Ten years later, the company’s revenue has jumped to around 2 billion dollars. By all accounts, the company’s growth has been extremely impressive. The shoe market is estimated to be around 40 billion dollars. Zappos, a shore retailer, therefore, controls around 5% share of the market (Laseter Rabinovich, 2012). T his is notable for a single company because the industry has all type of shoe vendors (small and large) operating offline and a few online. Summary The secret to Zappos success is customer service. Zappos commitment to customer service is becoming legendary. There is a story about a woman who had ordered a pair of shoes for her husband but, unfortunately, the man died shortly after the order for the pair of shoes was placed. The lady called the company to cancel the purchase. The following day, she received a bunch of flowers instead. Stories of exceptional service, such as this, have enhanced the reputation of the retailer. Although it costs Zappos a lot of money to provide exceptional service, the company considers the expenses as marketing costs. As already noted, 80% of the company sales are to repeat customers. Clearly, customers notice and appreciate the good service they are given by Zappos. The outstanding reputation Zappos has acquired is responsible for its growth. Right n ow, the company is expanding to include online sales of other products, such as shoes, in addition to shoes. Zappos is a case study on how excellent customer service driven by robust corporate culture can drive growth. Indeed all managers who care about customer service have visited the company’s headquarters to understand how the company executes its happiness vision for its customers. The success of the company also highlights the importance of leadership in laying the foundation for success. The incredible service that is behind the success of the company is the brainchild of one man, Tony Hsier. He has driven the company through changes in its operational process to achieve its current excellence. References DiJulius, J. R. (2008). What’s the secret?: to providing a world-class customer experience. Hoboken, N.J.: Wiley. Hsieh, T. (2011). Delivering happiness: a path to profits, passion, and purpose.. New York: Grand Central Pub, 2011. Print. Laseter, T. M., Rabino vich, E. (2012). Internet retail operations: integrating theory and practice for managers. Boca Raton, FL: CRC Press. â€Å"Zappos Milestone: Timeline | about.zappos.com.† Home | about.zappos.com. N.p., n.d. retrieved https://www.zappos.com/about/?utm_campaign=zapposutm_medium=zappos-homeutm_source=footerutm_content=text. This term paper on Zappos Case Study: Operations Management was written and submitted by user Mariah Coffey to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.